Caring / Quality / Precision
I have visited Dr O'Connor and his team at Station House Dental Practice for almost 8 years now. I find Dr O'Connor to be highly skilled and professional from start to finish. He takes the time to discuss concerns and listens attentively to difficulties. All appointments and follow up have been given in a timely manner and reminders by phone are really helpful. I would thoroughly recommend Dr O'Connor and have been extremely happy with the service received.
After our reception team take your details you will be called to meet with your dentist. A full medical and dental history will be taken and you will be asked what we can do for you. We will seek to ascertain your expectations from your treatment and if there are any areas of your care you wish us to pay particular attention to. We then carry out a thorough examination of your mouth, examining all the tissues, not just your teeth. All patients are checked for signs of systemic disease such as gastrointestinal disorders (e.g. Crohns disease) blood deficiencies (iron, vitamin b12, folate, zinc etc) liver disease, diabetes, HIV, disorders of the skin inside the mouth (e.g. Angina bullosa haemorrhagica), cancers of the mouth/blood, gastro oesophageal reflux disease etc. These conditions are among many easily identifiable at your examination.
We then check your teeth for developmental problems, tooth decay, areas at risk from decay, gum disease, toothwear, problems with existing restorations and comprehensive analysis of your bite and jaw relation/jaw joints. Any issues that are identified are then discussed with you after the results of your radiographic examination (if necessary) are available. Your teeth are usually cleaned if required at this initial appointment so that any problems masked by plaque/tartar are identified and incorporated into your treatment plan. You will continually be asked for your opinion and if you have any questions we endeavour to answer them to your satisfaction.
All treatment options and their cost will be explained to you, along with the pros and cons of each treatment and what the best option is for you to restore and maintain your oral health. This approach enables you, the patient, to make an informed decision as to the treatment you wish to have.
Each eligible patient who has accumulated enough stamps through their PRSI contributions is entitled to one oral examination including X-rays and one scale & polish per calendar year. This scheme has now been extended to cover the self employed and farmers.
Patients who hold current VHI or similar private health cover may also qualify for dental treatment depending on the conditions of their policy. It is each individual patients responsibility to ascertain what dental cover if any they have. Dr McKibben also provides VHI direct pay, where qualified patients can reduce their paperwork associated with their claim by using this facility. Please inform the surgery if you wish to use Direct Pay.Download the VHI form here
Drs McKibben and O'Connor have extensive experience in providing dental treatment for those patients who are medically compromised for whatever reason. We work closely with our colleagues in medical practice and hospital consultants to tailor each individuals treatment plan to ensure, as is always the case, the best and most comfortable safe delivery of dental care. Patients that hold a full medical card who are medically compromised may qualify with HSE approval to have all treatment necessary to restore and maintain oral/dental health free of charge.
We continue to welcome growing numbers of patients from Northern Ireland who have become patients of our practice. Irrespective of fluctuations in the currency exchange rate, Station House Dental Practice continues to offer the highest quality Dentistry and customer service available yet at an exceptionally competitive price. Why not check out our fees section or call one of our team to enquire about becoming a patient of the practice?
Patients can claim tax relief at the marginal rate of 20% on a range of dental treatment by
completing a Med2 dental expenses form issued by the revenue commissioners. This form also
requires completion by the treating dentist and may be downloaded from the following link: http://www.revenue.ie/en/tax/it/forms/med2.pdf
Patients have four years to claim tax relief on their dental treatment.
Yes, all patients are welcome at our practice, whether you are private, PRSI, Medical card or from Northern Ireland.
The easiest way to make an appointment is to phone our reception team on 074 91 76727 during office hours. Alternatively, if this doesn't suit, you can e-mail your details to us at firstname.lastname@example.org and we will get back to you as soon as possible.
If you miss an appointment without giving 24 hours notice, you may be charged a fee. We will endeavour to contact every patient the day before their appointment, as a courtesy reminder. However it is your responsibility to remember the date/time of your appointment. It is important to let us know if you can't make an appointment, so your allocated time can be given to another patient.
Every effort will be made to accommodate existing patients in pain. It is important that you phone us first thing in the morning (before 9.30am) so we can accommodate you.
All treatment must be paid for on the day it is provided. Longer treatment plans can be paid for as you go along. We accept cash and all major credit and debit cards. We do not offer credit nor payment plans and no longer accept cheques.
Please see our fee guide for a detailed cost of all treatments available. You will be advised of all costs up front before any treatment is provided.
Parking for patients is available at the rear of the practice, under the archway.
The surgery is on the first floor but it is easily accessible by wheelchair via our lift.
We take any complaint very seriously and will always listen and try and resolve any concerns directly with you. We would appreciate it, if you could let us know immediately if there is any aspect of your experience with us that falls below our high standards. If, for some reason, you are not satisfied with how your complaint has been handled you are entitled to contact the following for further advice:
(094) 902 5105
The Dental Council
57 Merrion Square,
(01) 676 2069